Ian Cyrus
Acupuncture & Oriental Medicine

Cancellation Policy

My office requires a 24-hour cancellation notice:

Patients will be charged for the office visit if the 24-hour cancellation policy is not observed. No exceptions. I will not place myself in a position to judge anyone’s veracity. Bad weather (snow storms, heavy rain storms) is the only exception. However, my office will make a concerted effort to reschedule your time slot if the 24-hour cancellation policy is not observed. If we are unable to, you will be billed. Please bear in mind that not showing up for an appointment is very disruptive to any medical office. Further, it denies someone else a much-needed appointment. If you must cancel or reschedule an appointment on the same day of your appointment, please call (215-277-7554) or send a text message (267-342-5880). The same applies if you are running late during my clinic hours. I am usually too busy to field phone calls.